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I get the Daily Treat Machine, the Booster Wheel, the Chocolate Box, and the Daily Win.

sauren
sauren Posts: 284
edited June 2023 in Support

I get the Daily Treat Machine, the Booster Wheel, the Chocolate Box, and the Daily Win.

I get NOTHING ELSE. No contests, no boosters when I complete an episode, no races, no advertisements, no Sam's Streak, no Candy Cup, nothing! I find it hard to believe this is random. How can I possibly win UFOs??? Also, nothing but the booster wheel can possibly win me a lollipop hammer.

Please, no guesses at the answer.

Answers

  • Unknown
    edited June 2023
    This content has been removed.
  • PummyRaj
    PummyRaj Posts: 44,042

    Hello @sauren🤗 Hope you are having a great day!

    Few questions!

    Are you playing the game on a computer or on a mobile device?

    If you are playing on a mobile device, which version of the App do you have right now? Also, the software on your mobile device, is it on updated version?

    Please give me these details and we will go from there👍️

  • sauren
    sauren Posts: 284

    @PummyRaj

    I only play on my computer. Sometimes I play on the Win 10 app and sometimes via facebook.

  • PummyRaj
    PummyRaj Posts: 44,042
    edited June 2023

    Thank you for replying back @sauren🤗

    The Advertisements are limited to only mobile devices! That is the reason you are not receiving them on your computer!

    How long are you playing the game? Did you ever had Episode Race on either - Browser or App version?

    I am not sure about Tournaments & Sam's Streak!! I will find about it for you👍️

    But, you will have to bear with me as there might be delay in obtaining the information🙏


    Oh! Forgot to add... nowadays, we are not receiving UFOs as rewards in any event! So, you are not missing that at all😅

  • sauren
    sauren Posts: 284

    @PummyRaj

    Thank you for the answer about the advertisements.

    I am playing for approximately 10 years (since 2013).

    I used to get the Episode Race on the App version in only one episode of the three released every Wednesday. That stopped a long time ago.

    I await your answer on the tournaments and Sam's Streak.

    Thank you for the answer about the UFOs. I thought some of my friends were still winning them.


    @PummyRaj

    Two of my facebook friends told me that UFOs are received as rewards in the Weekly Levels Race and also in Season Pass.

  • christinewupp
    christinewupp Posts: 9,830

    Hi there @sauren Yes, the Seasons Pass and Weekly race do still give UFOs, that is correct.

    It really sounds like you are getting the bare minimum, those events every player gets automatically even when not connected to the Internet. I hope this will get rectified for you. I wouldn't be playing without the episode race. It's the only event I find interesting and worth playing for.

  • PummyRaj
    PummyRaj Posts: 44,042

    Hello @sauren🙋‍♀️ Thank you for replying back!

    I need one more information before reporting to the Community Manager! Can you take a look at your "Mircosoft Store" and check which version you have right now?

  • sauren
    sauren Posts: 284

    @PummyRaj

    I don't know how to look at the "Microsoft Store". What is that and exactly what do I do?

Hey! Would you like to give us your opinion?