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For the last 6 months I have been playing candy crush winning gold bars......When I claim......it Never gets put on my account
Why is the game withholding all my gold bars
Thank you ...yes I received messages from them but they need specifics like screenshots when it says I won. By the time I click CLAIM the screen goes away pretty fast. I wrote more then dozen times but they keep saying they need more information. I will try the link you gave me . It's just not fair . Thank you again . Good luck with your game
Hello @ladybug1234🙋♀️
I have just replied your recent question about not receiving Gold Bars --> HERE. But, I have realized that you have posted this question multiple times now!!
Did you try to contact the King Customer Support team through the link given by my friend Kiara in her above reply?
For any missing rewards, we will have to contact the Player Support team, so that, they can investigate and resolve the issue. If you did not yet, please click on THIS Link and send a complaint by filling the Form.
If you are using a Mobile device to play the game, you can send the complaint directly through the game.
Please let us know if you need further assistance. To reply back, you can simply type in the blank box given below to my comment.
Hope your issue gets resolved and you will receive all the missing rewards 🍫🍫
Hi and Welcome to the King Community
Thanks for the feedback. If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
so they can check up what has happened. You can email them directly from the game by going to the Settings, Help Center, choose a FAQ and you can find the 'Contact us' in the bottom of the page.
New here? Sign in or create an account to join the fun.
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
where’s my 30 gold bars after passing to level 6200 I fill cheated
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
