Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Am i able to have more than one Candy Crush Saga account?

Am I able to have more than one candy crush saga account? I am almost up to level 8000 and don't want to lose my progress, but I really want to start a new account from scratch to prepare for the championship next year. Any help would be greatly appreciated!

Accepted answers

All comments

Alienscar

I have an iPad and an iPhone. Does that mean I have two platforms?

No @christinewupp having an iPad and an iPhone means you have two devices that operate on the same platform. The platform being the iOS.

kiara_wael

Hi and Welcome to the King Community

Your game progress saved if play through Facebook or King Account.

If you have saved the games on one Facebook and want top open a new account, that new account will start all your games on level 1.

The games cannot be transferred or synced between different Facebook accounts.

What you can do is to open the games on the new Facebook account and then contact Player Support and ask them to put you on the same level in the games you play. Please note that no Gold Bars, Boosters or level scores will be transferred. You will only be on the same level.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/2686189#Comment_2686189

Of course I didn't read the Terms and Conditions when I opened my second account.... Anyhow, how DOES one play Candy Crush then if one is stuck in the 12,000+ range, where they have made the game nothing but a frustrating slog? To me opening a second account from the start was the perfect way to get enjoyment out of playing again. If King forbid that, then deleting the game for good is the only option. What does "per platform" actually mean? I have an iPad and an iPhone. Does that mean I have two platforms?

Doondie

https://community.king.com/en/candy-crush-saga/discussion/408485/am-i-able-to-have-more-than-one-candy-crush-saga-account

According to their Terms and Conditions, "you agree that you will not create more than one account per platform to access [their] services."

However, having more than one account seems to be tolerated, provided you use your accounts in a fair manner, as there are many threads (respectively support tickets) about merged accounts or other situations implying having more than one account without King scolding players.

This said, it won't hurt to ask Support the same question and let us know what they said. If you get a canned reply at first that doesn't address your question, just reply back to hopefully get a personalised human reply.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/408485/am-i-able-to-have-more-than-one-candy-crush-saga-account

You can have several accounts. I have two. In theory I guess you could create as many accounts as you can create email logins. If you switch between accounts on the same device you might lose your boosters, though this does not always happen. I'm not sure why. The gold and progress is always there for me when I switch accounts on the same device.

Championship next year? I hope you don't mean All Stars, do you? If they do THAT again they want shooting!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/408485/am-i-able-to-have-more-than-one-candy-crush-saga-account

Championship next year? I hope you don't mean All Stars, do you? If they do THAT again they want shooting!

Doondie

https://community.king.com/en/candy-crush-saga/discussion/408485/am-i-able-to-have-more-than-one-candy-crush-saga-account

According to their Terms and Conditions, "you agree that you will not create more than one account per platform to access [their] services."

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/2686189#Comment_2686189

kiara_wael

Hi and Welcome to the King Community

Your game progress saved if play through Facebook or King Account.

If you have saved the games on one Facebook and want top open a new account, that new account will start all your games on level 1.

The games cannot be transferred or synced between different Facebook accounts.

Alienscar

I have an iPad and an iPhone. Does that mean I have two platforms?

No @christinewupp having an iPad and an iPhone means you have two devices that operate on the same platform. The platform being the iOS.

Changing age
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Payment
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
Got Booster Wheel Jackpot, But It Didn't Include the 15min UFO
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…