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I've followed all suggestions found on here for possible lost connection. I've logged out. I've updated Google Play. I've cleared the cache. I've rebooted my device. I continue to get an error that says something has gone wrong on our end.
Hi, this is happening again on my Android device (Samsung Galaxy tablet). I've tried all the recommendations again but everytime I try to purchase bars from the store, it gives me a "something has gone wrong on our end. Purchase unsuccessful" error.
Hello @tarainco 🤗 Hearty Welcome to our lovely King Community!
I am sorry to hear that the Store is not working in your game! I read couple more complaints about the same issue in past few days!!
Which device are you using to play the game? And, what version of the App do you have right now?
I will escalate it to our Candy Community In-charge and find out if they know anything about it. If I need any further details, I will get back to you 👍️
Please post back by typing in the blank box given below to my comment.
Hope to talk to you soon. Have a great rest of the day 🍫
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Hello @MountainMom I am one of the 6 lucky winners for the gold bars for the just concluded Contest. I am grateful for the chance 6488209055
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Every single time i get the boost it will crash the game in max ten games saying that i encountered a mistake which we are fixing… altought this has been on for MONTHS. ive spend gold and items to boost my levels just because i have this boost just to lose it on your freaking bug… WHEN ARE U GONNA FIX IT
Hi i am having an issue with trying to buy boosters since this morning. I have tried to buy hard level offer, extra gold bars and it takes all my card details and then says you are having issues and no payment was taken. It is getting annoying….but i suppose on a plus note you dont get my money. I have updated and cleared…
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
