Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

my stored lives and friends are missing

I had to reset my windows on my laptop. When I reloaded my candy crush app to my computer, all my stored lives are gone. I had over 150 out of 200. Also, all my friends were gone. Can you please add my friends and stored lives back to my account? Thank you.

Accepted answers

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/409661/my-stored-lives-and-friends-are-missing

Hi and Welcome to the King Community

Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device.

All comments

Pepper_UC

https://community.king.com/en/candy-crush-saga/discussion/comment/2696608#Comment_2696608

I am playing Candy Crush and thank you for the response.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/409661/my-stored-lives-and-friends-are-missing

Hi and Welcome to the King Community

Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device.

AIRSHUVO

https://community.king.com/en/candy-crush-saga/discussion/409661/my-stored-lives-and-friends-are-missing

Sorry to say, lives that you are achieved from the game directly stored to your phone caches & data. If you reset you can't get it back. Stored lives only available on phone, not in king server. By the way which game are you playing?

Moderator will reply you soon for further instructions.

Perna

Ola ,o meu jogo Candy Crush,reiniciou sozinho, eu perdi as minhas vias e barras de ouro, como recorrer ?

Welcome! 👋

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Accepted answers

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/409661/my-stored-lives-and-friends-are-missing

Hi and Welcome to the King Community

Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device.

All comments

Perna

Ola ,o meu jogo Candy Crush,reiniciou sozinho, eu perdi as minhas vias e barras de ouro, como recorrer ?

AIRSHUVO

https://community.king.com/en/candy-crush-saga/discussion/409661/my-stored-lives-and-friends-are-missing

Moderator will reply you soon for further instructions.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/409661/my-stored-lives-and-friends-are-missing

Hi and Welcome to the King Community

Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device.

Pepper_UC

https://community.king.com/en/candy-crush-saga/discussion/comment/2696608#Comment_2696608

I am playing Candy Crush and thank you for the response.

Episode Race Bug- PLEASE FIX THIS NOW!
Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
The King.com's literally KILLING me!!! 😡😡😡
1st, look how TERRIBLY MISERABLE my map is. My gold of 1500 within like few weeks, just thrown away uselessly cuz of "every single" SUDDENLY APPEARING EXTREME TERRIBLY HARD levels as "real real" HELL, literary deleating 10 ~ 600 gold in 1 GAME, & now hearts too 💔💔💔💔💔. So as U can see my 1500 of gold dropped to 1 within FEW…
I am going to lose my daily login in
Because for some reason today is not here yet. Currently my local time is 6:36 pm and I usually log in between 7 and 8 pm local time.
Level 9292 is not working
I have been on level 9292 for 3 weeks now!!! Why is it not giving me a chance to win without buying lives???? I play this game every day and I am no longer having any fun. Please help.
Level 10611 hás a bug
I have been trying to passando level 10611 for two days, but there is no yellow candy. I can see other players are having the same problem

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ FIXED: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…