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how do i get back to my original candy crush account after starting a new one that i have deleted

ajbd12
ajbd12 Posts: 27 Level 2

how do I do it or can I

Answers

  • kiara_wael
    kiara_wael Posts: 154,869 Candy Moderator

    Hi and Welcome to the King Community

    After create a new account and connect the game. Facebook or King account. Next step 👇️

    Please email Player Support so they can restore the levels manually on your new account.

    Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

    It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

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