An error on the PC

schmudel

A few days occurred to be an error in the game. It’s not possible to play and always. I lose my life your promise to fix it and there is no change also on the iPad we cannot change the route. Please fix this too long.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/411382/an-error-on-the-pc

Hi @schmudel,

Can you let us know what was the error that occurred to your game on PC? Also, what do you mean the game on your iPad won't chance the route?

The more details you can provide the better we can help and if you can share any screenshot that can help us visualize the issue, please include it.

Thank you and hope to hear back from you soon.

schmudel

I meant on the iPad. The direction is changed. That’s what I meant. The error on the PC is just suddenly the game stuck and you cannot not continue you need to start the game again and I lose of course the chance to finish the leather every time

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2715442#Comment_2715442

Ahh yes, I'm afraid that is not an error on your iPad, the game can only be played on portrait mode and the same will happen on Facebook soon.

We're having a conversation about the changes HERE if you would like to join.

As for the game on PC, have you tried clearing the cache of your current browser or perhaps test a different browser if possible to see if the issue persists?

schmudel

Oh yes you’re right I did clear the browser and now I don’t have an error. Thank you but about the iPad are you insist to leave it like a poor portrait because it’s so uncomfortable to play the screen is little now not like four well thank you anyway.