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Auntierob
Auntierob Posts: 6 Level 2

I have been having trouble with my new phone setup with the app. It shows me online but when I click on my account it asks me to log in...which I already am. But when I try to login it says "There was a connection error. Try again in a bit" Then I try to log in with FB and it says the same thing so I got to my laptop and try to play and it says I'm off line but I'm not.

Please help!

Answers

  • kiara_wael
    kiara_wael Posts: 149,760 Candy Moderator
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    Hi and welcome to the King Community

     Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Please Check app update - Log out game - Restart Device - Open game and Log in.

    You will find more details HERE.

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