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Contacting App store

Auntierob
Auntierob Posts: 6

Level 2

I have been having trouble with my new phone setup with the app. It shows me online but when I click on my account it asks me to log in...which I already am. But when I try to login it says "There was a connection error. Try again in a bit" Then I try to log in with FB and it says the same thing so I got to my laptop and try to play and it says I'm off line but I'm not.

Please help!

Answers

  • kiara_wael
    kiara_wael Posts: 155,889

    Hi and welcome to the King Community

     Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Please Check app update - Log out game - Restart Device - Open game and Log in.

    You will find more details HERE.

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