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I have an ID# :to help you solve the issue if you need it
please notify me when you have solved the problem.
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Hi and Welcome to the King Community
Sorry for the inconvenience and Thank you for the feedback. This issues has been reported Here.
If you are playing on a Windows PC, you can also play via the Windows app instead of Download it from Microsoft Store HERE,
they say their aware of the problem, but that don't make it suck any less.
I have the same problem, I can open the game, but not retrieve my info and connect through FB
