Welcome to the Candy Crush Saga Community
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
After 3 1/2 years and 13,500+ levels cleared, I made the mistake of spending some money with CCS. Immediately, I lost all adds/rewards. Have not passed a level since (4 weeks), but occasionally try to play even though its a lost cause. Thanks for screwi g me CCS Team. You lost a dedicated player!