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I lost years of progress attached to my leisa Gillmer facebook and I can't get it back.
I had two different Candy Crush games. One was attached to my Facebook and one was attached to my email. Candy Crush is not working on either one. I lost all my progress I think I was past 1,600 levels, but I don't know for sure, I should have paid more attention. That was the one that was attached to my Facebook. The one attached to my email has lost all my friends and everything else I had. The one on my Facebook doesn't save or advance and the email one the screen goes black and I lose everything.
Sorry to hear these steps did not help 😕
Please follow the steps HERE on how to reach to our Player Support Team so they can help get your game progress back.
Hope you get right back on track soon 😉
I tried it. It didn't work
It didn't work
I've tried all of this
Hi and Welcome to the King Community
Please play any level .closed the game and open again .if its not work. Please follow this step
If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…