Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
Hello, what is happening without my permission, why is money being deducted from my account, what rights do you have?
Hello @Eteri777 and welcome to the Community 😀
Please note that depending on the device you are playing on, you have the control over your payment details.
If purchases are being made without your permission, please visit Apple Store/iTunes, your Google Play Store account or Facebook account, and how to request refund for any purchases you have not approved.
Check this Community page to get help on a refund or get a purchase corrected. More help related to purchases and Gold Bars can be found in our Help Center.