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How do I merge a Facebook to a King account

ragsny
ragsny Posts: 3

Level 1

I recently started playing Candy crush soda.

I played using king.com login.

I just attempted to log in with Facebook and it puts me way back to level first game

Answers

  • kiara_wael
    kiara_wael Posts: 156,985

    Hi and Welcome to the King Community

    This Candy Crush Forum but not to worries will move to correct Forum , Please visit Candy Crush Soda Community here

    @Pitty_Kitty ,@Yosca , Thank you !

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited February 24

    Hello @ragsny and welcome to King community!

    King account and Facebook accounts are different accounts and show different progress if they're not linked/synced which seems to be the case here 🙂

    On Soda app it's not possible to sync accounts, unless a message pops up in the game app asking you to link your Facebook account to a King account.

    There's still the option to link a King account and Facebook account on www.king.com website using a PC. This way you can log in using your FB credentials or King account credentials on any Soda app.

    Steps:

    • (create a King game account on Soda app if you don't use a King account to save progress yet. You can't create a King game account on King website)
    • go to King website https://www.king.com/
    • click on "Games" on the top left corner
    • click "Login" on the top right corner and enter your King game account credentials. Don't click on "Community" as you'll end up on this forum.
    • click on "Settings" and follow the steps displayed in this guide here.
    • you will be prompted to confirm your password
    • select the option ‘Score and progression sync’ and then proceed to enter your Facebook login information
    • select ‘Account’

    Read the guide here

    After completing this procedure on a computer, you should be able to use your King game account and Facebook account credentials interchangeably on any Soda app, on mobile devices too.

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