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Ads won't close to get my reward
Thank you for explaining about the issue you are experiencing, Kara @karamanning👍️
I think the "report Ad" feature was removed now!! I will report about the issue to our Candy Community In-charge and see what they say. They all are gone for the day and will be back tomorrow.
You will have to wait till tomorrow to hear back from us.
Thank you for your patience and have a great rest of the day🍫🍫
I do have an android yes, but the back button is doing nothing in this particular situation. In the past if an ad wouldn't work, there was a report ad button that did work to still bypass the ad. In this case that is not showing up either. You can also see in this screen shot that there is something wrong- the "play on" ad option is not fully visible like normal
Hello Kara @karamanning🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue in your game!
Which device are you using to play the game? If you are on an Android phone, when the Ad is stuck, you can press the "back" button (that is located at the bottom of the screen) to get out of that glitchy Ad.
I do not know if your device has that feature or not, but most Android phone do👍️Keep on pressing on "back button" once at a time, until your game screen appears.
I won't say that this is the ideal suggestion! But, this way, you will not lose your win-streak because of a glitch that is not in your hands🙂
I have the same problem. The issue then is that the same ad that doesn't work keeps being presented, so I repeatedly have to force close and can't get passed the flawed ad to an ad that works
Hi and Welcome to the King Community
Thank you for the feedback, Please force close the Apps and Log in again
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As i can read here and also on other platforms, ads like Temu, Zeekr ,..even a Grey screen pops up every now and than …are horrible. Players from Candy Crush are complaining already for months about this issue. Why doesn't Candy Crush solves this problem.., or stops with this ads..They make you click on the ads..for Temu…
Voilà moi je trouve que pour les fêtes normalement le jeu devait donner plus d'événements plus de cadeaux pour les joueurs mais j'ai rien vu plus je me suis arrêté un peu de jouer ça m'a pas manqué tout ça parce que je trouve que le jeu devient vraiment ennuyeux mais c'est ça je trouve ça trop nul c'est toujours la même…
sempre joguei e sempre aparecia os vídeos de propaganda! Troquei de telefone e não aparece mais! Porém está ficando chato de jogar pq a propaganda ajuda muito! Pq não está aparecendo? Estou no nível 9470 e usuário é 1022716237
II try to reach out to Player Support Team through the game but I only get the same automated reply over and over no matter what subject i choose. and there is no "chat with us' but a "contact us"
As I can't reach out to Player support team regarding my request to get a new Link to verify my email, It doesn't matter what subject I choose I get the same automated answer with no help and nothing happens when I answer the mail so I have concluded that it's impossible to get a new verification Link after 48hrs so I must…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
