Request to get back my game progress

ausitgu

Hey, @Crazy Cat Lad

Can you please help me restore my old account progress to my new account

My old account User id is 12722222440

My new account user id is 14509908056

And my level was 3254

keshavs

https://community.king.com/en/candy-crush-saga/discussion/413827/request-to-get-back-my-game-progress

Please Contact king support team by this link- https://soporto.king.com/contact

Then Select Game, Select Topic-Lost progress

Then describe your level loss issue with your both Game ID. Then they will restore your progress into your new Game ID.

Come back here after getting back your progress.

kiara_wael

Hi and Welcome to the King Community

Please email Player Support directly from the game on mobile.

First make sure the game is connected to Facebook or a King account so the game can be restored on an account.

Then go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send an email. Don't forget to mention what level you were on! 

You can also email them from here:

Contact us

https://soporto.king.com/contact