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I have earned hundreds of gold bars but never received them. I have reloaded the game and updated it as well. Please help.
That sounds like the message you get during CandyRoyale. You will only win this "share" if you finish the event to the end without failing a level. That is how CandyRoyale functions. The message about the "share" is given only as an incentive to continue to try and win the event. On your main map screen you ought to see a trophy next a level further up from where you are playing when Candy Royale is active. You must reach this trophy level passing each level at your first try without failing. Once you passed the trophy level you will receive one share of the gold.
It will say something like "here are your share of the prize" and then they don't go into my account.
Welcome back to the King Community 🥰
I just want to be sure, what event or feature did you earn the gold bars from?
Hi and Welcome to our Community
If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
The screen shots are from all stats features and there are no rewards given from those.
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
