Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I purchased the $14.99 sweet bundle twice yesterday it was charged to my account, but I did not receive the packages. How do I get that resolved?
Sign in or register to leave a comment and join the conversation.
Hello @mlg2014🙋♀️
There could have been a temporary internet issue and/or server issues, which might cause the issues with purchases!
Since you are using an iOS device, all you need to do is contact the Apple Customer Support team. Please find the proper step -by-step directions in this link --> Did not receive my purchase on Apple Device
Hope everything goes alright and you will receive your missing purchase! Please post back if you need further assistance.
Thank you for joining our Community and have a great rest of the day🍫🍫
My iphone 12 mini - haven’t had problems in the past
Hello @mlg2014🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you have experienced an issue with your purchases!
Can you tell me which device you are using?
To reply back, simply type in the blank box given below to my comment.
Talk to you soon. Have a great rest of the day🍫🍫