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I can build long streaks but the game crashes during ads and I lose all progress. Very frustrating.
Hello Dave @daveW🤗 Hearty Welcome to our sweet King Community!
We have received reports that there is an issue with the game crashing while or after watching the Ads. The Candy Game studio is currently investigating this issue. Once the issue is fixed, we will update you all👍️
If you are interested, please read the comments in this thread --> Unable to close the Ads - Reported
If you need further assistance, please post back by typing in the blank box given below to my comment.
Thank you for joining our Community and have a great rest of the day🍫🍫
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
This is happening a lot. Anyone else?
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
I am not receiving my rewards
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
