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Hi candy crush, why am i not having any cinema video like other players?? Please investigate
Hi there. Only a selection of players receive this feature so you might just be unlucky. I never had it in my game. Did you ever have Sweet Cinema and then it disappeared? Quite often players lose this feature once they spend money on Candy Crush.
Hello @sarathid🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are not seeing the Cinema Ad feature!!
Can you please explain whether you are not able to watch the Ads, (a) because the feature is not working; or (b) is it because you do not have the "Sweet Cinema" feature?
Please reply back by typing in the blank box given below to my comment.
Talk to you soon. Have a great rest of the week🍫🍫
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Where are the games listed?
Someone accidentally purchase from my Google pay account two times. I want refund
I want to change the speed of the game, however, the setting for that has disappeared. When the game is too fast is tends to freeze causing me to lose powers earned.
comprei 10 barras de ouro para ganhar 5 vidas e o jogo bugou e mesmo assim fizeram a cobrança. E perdir de fase, isso não é justo!! Porque sempre acontece esse bugs no jogo e o jogador que se prejudica. Se eu não tivesse comprado as barras beleza, mas comprei e no fim não o jogo bugou e não adiantou de nada!! Resolvam isso
Hi, I tried to sync my iPad today with my iPhone. My iPhone had reached over lvl 600 and my iPad lvl66. i saved my iPhone progress to a king account. Then I logged in with my iPad. It would not sync my progress across. I deleted both devices, reinstalled on iPhone and logged back in. It has reset my iPhone to lvl66 now. So…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
