Why is my game on my desktop only starting with 5 hearts

cypbrpw

The game on my desktop should start with 8 hearts as it does on my android not 5. I already have the problem with not being able to use my stripe brush once without paying on my desktop. Changes were made on Candy Crush Saga but it messed up what people already had on their game.

PummyRaj

Hello @cypbrpw🤗 Hearty Welcome back to our sweet King Community!

I am sorry to hear about the issue you are experiencing in your game!!

Since you are experiencing this issue on your computer, I would suggest you to contact the Player Support and send a complaint through this link --> https://soporto.king.com/contact

If you need further assistance or need clarification, please post back by typing in the blank box given below to my comment.

Talk to you soon. Have a great rest of the day🍫🍫

PummyRaj

Hello @cypbrpw🤗 Hearty Welcome back to our sweet King Community!

I am sorry to hear about the issue you are experiencing in your game!!

Since you are experiencing this issue on your computer, I would suggest you to contact the Player Support and send a complaint through this link --> https://soporto.king.com/contact

If you need further assistance or need clarification, please post back by typing in the blank box given below to my comment.

Talk to you soon. Have a great rest of the day🍫🍫