Problem with the ads

hynsobb

I am having the same problem on an iPad - 7th generation iPadOS version 16.6. Exiting and restarting the application does not fix the problem.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/2757337#Comment_2757337

The problem is not with your phone, it's a temporary issue with the game and a solution is already being worked on. We will let you know here as soon as we get any information regarding the solution😊

Thank you for your patience🙏

Eve18

I have the same issues with the ads too!!! Can’t even end the game. It hangs with blank screen. Very annoying!!! Pls get this fix please asap

SamuraiBucky

every once in awhile the following type of ad works. It is when this type of ad engine is used, that it hangs on me. The white bar moves to the top and it freezes. Also, when an advertisement from this ad engine works, it ignores the mute button on my iPhone.

Other ad engines work fine. It is strictly this one that has caused me problems. I have to restart the game 15 to 20 times a day. I have lost lives and I’m forced to use gold bars if I have them.

Gramsie1only

Blank screen when free gold bars/moves are rewarded so loose the chance to win them been happening for a while now and thought it would be sorted very very frustrating 😡