Connect to app store

Carter09Cade

Why can't I connect to the app store for extra moves by candy crush

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/414960/connect-to-app-store

Hello Carter @Carter09Cade🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear that you are not able to connect to the store in your game!

You will have to contact the King Player Support team to help you out. If you can tell me which device you are using, I can give you proper directions to reach them.

To reply back, simply type in the blank box given below to my comment.

Talk to you soon. Have a great rest of the day🍫🍫

nan528

I am having the same problem. I am playing with my Fire HD 8 (8th generation)

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/2755203#Comment_2755203

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE

If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!