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No Move Available

Wurz1
Wurz1 Posts: 2

Level 1

Am I missing something?


the green thing although ‘fully loaded’does not move by the way.


Best Answers

  • MannyFae
    MannyFae Posts: 807
    Answer ✓

    This looks like a bug. No moves, no reshuffle, apparently because the board has a frog that is charged.

  • PummyRaj
    PummyRaj Posts: 44,753
    edited August 2023 Answer ✓

    Hello @Wurz1🙋‍♀️

    Sorry about that!! The screenshot you have added above shows that the level still has 29 moves left!! And, I could see that the Frog is "active" and looked like it is on the conveyor belt!!


    I do not remember when we encounter the "Crystal Glass"(??) blocker in the game!! I thought may be the blocker is new to you and was causing issue!!

    Let me call in my co-Mod @bearwithme to check the level and see if there is a glitch! If there is a bug in the level, we will report it immediately, so that the Candy Studio can take a look at it👍️

    Please bear with us🍫🍫

  • bearwithme
    bearwithme Posts: 16,777
    Answer ✓

    @Wurz1 - I have just replayed the level several times and did not have that issue. One of the times I did have a charged frog move under the ice, but I was able to make a move in another part of the board.

    Your board should have reshuffled if there were no available moves. Unfortunately, this appears to be a random glitch with your level.

Answers

  • PummyRaj
    PummyRaj Posts: 44,753

    Hello @Wurz1🤗 Hearty Welcome to our sweet King Community!

    The reason you are not able to move the Frog is because it is hidden under the "glass" blocker.

    Either you will have to break that glass using a Lollipop hammer OR wait till it comes back on the conveyor where it is clear (by using few moves)!

    If you have further questions, simply type back in the blank box given below to my comment.

    Thank you for joining our Community and have a great rest of the day🍫🍫

  • Wurz1
    Wurz1 Posts: 2

    Level 1

    I think I’ve not made myself clear. The frog won’t move just by waiting!! That screenshot was at the end of a move. No other moves were available. In 7000+ levels I’ve never been forced to use a lollipop hammer to be able to continue before.what if I didn’t have one.

  • MannyFae
    MannyFae Posts: 807
    Answer ✓

    This looks like a bug. No moves, no reshuffle, apparently because the board has a frog that is charged.

  • PummyRaj
    PummyRaj Posts: 44,753
    edited August 2023 Answer ✓

    Hello @Wurz1🙋‍♀️

    Sorry about that!! The screenshot you have added above shows that the level still has 29 moves left!! And, I could see that the Frog is "active" and looked like it is on the conveyor belt!!


    I do not remember when we encounter the "Crystal Glass"(??) blocker in the game!! I thought may be the blocker is new to you and was causing issue!!

    Let me call in my co-Mod @bearwithme to check the level and see if there is a glitch! If there is a bug in the level, we will report it immediately, so that the Candy Studio can take a look at it👍️

    Please bear with us🍫🍫

  • bearwithme
    bearwithme Posts: 16,777
    Answer ✓

    @Wurz1 - I have just replayed the level several times and did not have that issue. One of the times I did have a charged frog move under the ice, but I was able to make a move in another part of the board.

    Your board should have reshuffled if there were no available moves. Unfortunately, this appears to be a random glitch with your level.

Hey! Would you like to give us your opinion?