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Hi, I used findmyphone last night as I lost it (iPhone). I accidentally erased my phone even though I’m on the right level. I’ve lost all my gold bars etc. how do I retrieve them?
Items lost from the game are not handled in our community so you need to contact our player support to get a solution.You can directly contact the player support by following the link below.
Please remember to choose 'Lost progress or items' for a swift reply and quick solution!
Thank you.
I searched for that topic, it doesn't seem to exist, but a whole lot of separate issues. I've lost all my gold bars, I had about 80 of them, and I've lost all my fiends list, plus any extra lives I had through those etc. The only thing yhat is the same is the levl i'm on. Can someone please help.
Welcome to the King Community.
Gold bars are usually not lost if you do not purchase something through them. However, if you feel they have been lost without your use, you should contact our Player Support.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Thanks!
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
