Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
Please add ads reward in my account
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
Don't ever spend any real money on this game. It is fixed to make players use up all their gold and boosters on the hardest levels. The designers decide which candies drop from the top and some levels are made to be only passable with UFOs or 10 gold for extra moves. Quite often they deliberately leave you one move short. Don't fall for this trick. If you are out of gold by level 420 it's bad news really. They quite often take away ads from players that had them, usually once they spend money on the game.