Choosing ad returns a black screen - have to end session and lose life …

1thirsty1

Why does an ad pop up that is just a black screen with no option available other than to simply close out and lose life?

1thirsty1

There is a white header bar at the top but it’s blank too … happening all the time recently …

gbv750

Same problem here.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/2758128#Comment_2758128

https://community.king.com/en/candy-crush-saga/discussion/comment/2758215#Comment_2758215

Welcome to the King Community 🥰

The problem has already been reported and work is underway to fix it.

We will let you know here as soon as we get any information regarding the solution😊

Thank you for your patience🙏

bazza437

Thanks for fixing the black screen problem. Thanks also for allowing me to lose 50 levels since yesterday losing my top position. 😒

Eve18

It’s was fixed yesterday night but now I’m facing the same issue again!!! What’s going on?? Super annoying

ladyrebel

Finally finished a game got my gold bars but still no ads and no help from King Im gonna say good bye for now to heck with the summer games you can have it!!! Not worth the hassle and frustration.

Good Luck!

DJPratt

I've had this issue multiple times this week and it has reappeared today on all of my devices

susyagelan

Mismo problema. Fastidia!

Kathylc

https://community.king.com/en/candy-crush-saga/discussion/comment/2758342#Comment_2758342

It's not fixed, doing it again.

Steimermic

The problem still exists. Why does it take so long?