Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
I have been unable to play for three weeks, it says downloading, get KIng screen, and then nothing?
fedupWinston
Posts: 1 Newbie
in Support
The game has not worked for three weeks, no help from support, tried uninstalling, nothing! I play on laptop through fb, says, not responding. It says downloading, and then just shows King screen, really don't want to lose progress, but at a loss .Grateful for any help
Answers
-
Sorry to hear this is happening but it can either be an issue on Facebook side or a browser issue. Have you tried switching browsers as well?
If you happen to have a Windows 10 PC, try downloading the game from the App store and play via the app instead which should be much better.
You can download it from HERE and remember to connect the game app to your Facebook account so your game progress can sync 😉
