Connection Issue

toastmsd

I cannot connect. It’s been over 2 weeks. I get message that says

”Connection issue

Please restart or try again later. Please do not reinstall the game.”

Any suggestions on how I can fix this?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/415902/connection-issue

Hello @toastmsd🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear that you are having a connection issue in your game!

Few details please... which device are you using to play the game -- Android device, Apple device or App version game on a computer?

Are you receiving this message when you try to log-in into the game; or trying to make a purchase; or collecting prizes from an event? Do you have a screenshot of that message pop-up to share with me?

To reply back, simply type in the blank box given below to my comment. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the blank comment box.

Hope to talk to you soon. Have a great rest of the day🍫🍫