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Hello @JellyHero🤗 Hearty Welcome to our sweet King Community!
I am sorry to say that I could not imagine the issue you are experiencing!!
Which device are you using? Can you please post a screenshot to show me?
To reply back, simply type in the blank box given below to my comment. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the open comment box.
Hope to talk to you soon. Have a great rest of the day🍫🍫