Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @arooj2907🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue with your game!!
Which device are you using to play the game -- Android phone or Apple device or a computer?
Please reply back by typing in the blank box given below to my comment.
Talk to you soon. Have a great rest of the day🍫🍫
Hi and Welcome to the King Community
You must first create a new Facebook account and connect the game. Next step 👇️
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
You can also email them from here: