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I have made a payment to buy gold bars, money deducted from the account and showing transaction as successfully. But in the game it's shown unsuccessful. Even from my Play Store payment transaction it's successful..
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Thank you for replying back Gopal @Gopal1255121ποΈ
You will have to send a complaint to the King Customer Support to receive your purchased items. Please click on --> This Link <-- and follow the steps provided by King's Help Center team.
Please post back and let us know if you need further assistance!
Hope everything goes alright and you will receive your purchased items into game safe & soundπ«π«
I am using Android device.
Hello again Gopal,
Just saw the screenshots you have provided. The 2nd screenshot you have provided contains some personal details which should not be posted here as this is a Public Forum.
Hence, I would request you to delete that screenshot. The top one is OK, but not the 2nd one. To delete the screenshot, click on the 3 dots you see at the top of your question --> You will see "Edit" option and click on it --> Your question will be opened to make any changes --> If you hover the mouse to the images, you will see "trash can" icon - to delete that image.
Thank you for understanding π«π«
Hello Gopal @Gopal1255121π€ Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue you are experiencing with the purchase you have made!
Are you using an Android device or a Computer to play the game / to make the purchase?
Please reply back by typing in the blank box given below to my comment.
Talk to you soon π«π«
