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I have made a payment to buy gold bars, money deducted from the account and showing transaction as successfully. But in the game it's shown unsuccessful. Even from my Play Store payment transaction it's successful..
Thank you for replying back Gopal @Gopal1255121👍️
You will have to send a complaint to the King Customer Support to receive your purchased items. Please click on --> This Link <-- and follow the steps provided by King's Help Center team.
Please post back and let us know if you need further assistance!
Hope everything goes alright and you will receive your purchased items into game safe & sound🍫🍫
I am using Android device.
Hello again Gopal,
Just saw the screenshots you have provided. The 2nd screenshot you have provided contains some personal details which should not be posted here as this is a Public Forum.
Hence, I would request you to delete that screenshot. The top one is OK, but not the 2nd one. To delete the screenshot, click on the 3 dots you see at the top of your question --> You will see "Edit" option and click on it --> Your question will be opened to make any changes --> If you hover the mouse to the images, you will see "trash can" icon - to delete that image.
Thank you for understanding 🍫🍫
Hello Gopal @Gopal1255121🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue you are experiencing with the purchase you have made!
Are you using an Android device or a Computer to play the game / to make the purchase?
Please reply back by typing in the blank box given below to my comment.
Talk to you soon 🍫🍫
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Still waiting for candy royal competition. This is day 5 whitout getting it. Can you developers do something about this. Im only at level 1300 ish and my old account i got it daily now I get it once a week. And it make it hard to advance whit no goldbars. So please do something to fix it.
How can I be in a group with someone who has only played just over 300 games and compete when I am over 11k in levels? How can their style be similar to mine? This is just a money making racquet otherwise we’d compete against people on similar levels. Someone must explain this and with LOGIC!!
this level opens and immediately says you lost the level with zero moves made. I believe there’s a glitch in this level. It’s been happening for two days.
Why are the sour skulls not working as they usually do? I was just playing level 13990 and the sour skulls wouldn't activate after they've been touched by a candy nor after a wrapped candy exploded. It cost me my episode race and streak. Why is CC getting so glitchy?
Since 3-4 days ago, I am unable to log in with my facebook account. Yes, I tried everything that I could find online, all the helps and tricks, but it still doesn't work. Probably lost 10 years of progress and about 12000 levels… I am fuming… Whatever I do, I get this message…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…