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Frustrating why?

jycollins
jycollins Posts: 13

Level 2

Comments

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Welcome to the King Community 🥰

    The problem may be due to various reasons so you need to try to solve it by following some troubleshooting steps.

    There may be a problem with slow internet, internet drop or temporary reasons so check again if your problem is still there.

    Check if your game app is fully connected to the server, because if the server is disconnected or there is a problem with the app error, you may encounter this type of problem.

    You can also follow the troubleshooting steps below which may be helpful to solve this problem.

    Check app update - Log out game - Restart device - Open game and Log in.

    Let me know again if you face the same problem after following the steps.

    Thank you.

  • christinewupp
    christinewupp Posts: 9,844
    edited August 2023

    I am surprised by this screenshot because in my game I buy lollipop hammers with gold, not with money. You have gold in your account, but the message seems to imply you were trying to spend real money. In my game this screenshot would not be possible..... May I ask you how much they were charging you for these lollipop hammers and if the price was in gold bars or in real currency? Here is a screenshot of how much it costs me.


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