Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
can someone please help me. i need to know ho to contact support. i paid 19.99 an hr ago. game froze 30 mins later i restarted still nothing. now i log back in and i dont have my time or my gifts. how do i contact facebook i need my refund
There is no question mark under settings. Not even Help. This is from the computer not mobile. It's sad there is no complaint section at all but you have to go through all these steps. icontacted support and they say they dont handle that and I HAVE to email the game developer. I guess I will just dispute this transaction with my bank. i dont have the time to keep searching for non answers for 20.00
Welcome to the King Community.
We are sorry for the issues with your purchase. In fact, purchase related issues are not handle with in our Community, so to get a solution you will need to contact our player support and ask for a refund or adjustment.You can contact player support from your mobile game app and the steps are below.
Go to the game's Start Menu, then Settings - Help Center - My Purchases - Contact us and send them an email.
In the link below you will find details on how to contact player support from your game.
You can directly contact the player support by following the link below.
Please remember to choose 'Purchase Issues or Questions' for a swift reply and quick solution!
Thank you.
New here? Sign in or create an account to join the fun.
Makes no sense then I have to wait a very long time to play it?
Ads that start with scrolling green line across bottom and green OPEN rectangle "crash" most of the time. Only the green line ones have problem. Problem: ad plays, x appears top right corner. Click x , supposed to exit or go to next page of ad. Usually goes to ad's web page. When you try to return to candy crush , it stuck…
How do I know if my account is linked to King account? I started playing linking it to FB but I am having FB issues and they might close my account. Will I lose my progress thru FB? Is my progress being saved in my King account? How can I find out if it is?
My super colour Bomber got lost. It's now 15days. What should I do
On 28 of December I paid 2.99 € for booster and I didn't t receive it . I did it again 2.99 and didn't receive it . On 30 December I paid 3.99 for booster and again I didn't receive it. I did those by paysafe card. All three times they double charge me and send me back the one payment. So I lost 2.99+2.99+3.99 € and had no…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
