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Why does some users see advertisements and get additional boosters. I do not see any advertisements.....therefore get no additional booster. I do not have theses two screen in my game
Playing portrait mode works very well on a phone but on a tablet it is not. The tablet in the portrait mode is very physically unstable. If you are an handicapped person, putting the tablet on a stand in portrait mode makes it unstable and falling often,
Hi and Welcome to the King Community
Sorry for the inconvenience and thank you for the feedback. Recently a changed was made in the game to only let players play in Portrait mode (this is how the game would look like when playing on a phone). This change is also effective on Windows. Currently there’s no plans on changing this back, but please leave your feedback on the change in this discussion.
You can also find more information about the change here
It is so unfair! My husband and sister inlaw both have this feature for more than 6 months. Tests should be all done by now and everyone should get the same version.
By the way, when is the landscape version coming back?
Welcome to the King Community.
We are very sorry that you are missing the ad video feature. Actually this feature is controlled by test group which is fully automatic so manual control is not possible in such cases.
Moreover this type of feature is not permanent i.e. you can miss the feature anytime and get back the feature again after a certain period of time.
Always keep the game app updated and keep playing the game, hope you get your favorite feature back soon. You will find more details HERE.
If you have any other questions let us know and we will try to help you with the correct information.
Thank you.
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Makes no sense then I have to wait a very long time to play it?
Ads that start with scrolling green line across bottom and green OPEN rectangle "crash" most of the time. Only the green line ones have problem. Problem: ad plays, x appears top right corner. Click x , supposed to exit or go to next page of ad. Usually goes to ad's web page. When you try to return to candy crush , it stuck…
How do I know if my account is linked to King account? I started playing linking it to FB but I am having FB issues and they might close my account. Will I lose my progress thru FB? Is my progress being saved in my King account? How can I find out if it is?
My super colour Bomber got lost. It's now 15days. What should I do
On 28 of December I paid 2.99 € for booster and I didn't t receive it . I did it again 2.99 and didn't receive it . On 30 December I paid 3.99 for booster and again I didn't receive it. I did those by paysafe card. All three times they double charge me and send me back the one payment. So I lost 2.99+2.99+3.99 € and had no…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
