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Cannot accept lives gifted by friends..why??
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How can that be resolved? I’ve tried every solution that has been suggested and nothing has worked. I reached out to Candy Crush customer care and they keep giving me the same suggestions. Nothing is being done to fix it.
Welcome 🥰
Please check this troubleshooting steps below and let me know if the problem still same.
Check app update- Log out game - Restart device - Open game and Log in .
Welcome to the King Community 🥰
Most likely this is a recent error and you can wait a few hours hoping for an automatic fix.
If you get the problem after few hours then you need to contact our player support and you will get proper advice there.You can contact player support from your mobile game app and the steps are below.
Go to the game's Start Menu, then Settings - Help Center - Bugs or Technical Issues - Contact us and send them an email.
You can directly contact the player support by following the link below.
https://soporto.king.com/contact
Please remember to choose 'Bugs or Technical Issues' for a swift reply and quick solution!
Thank you.
You have a network issue inside the app.
And I cannot send lives to friends. Very frustrating.