Gold bars lost

ramin_123

Anyone know how I can retrieve my gold bars? Had over 500 bars and lost them when synced my devices. Please help ! King support did not help !!

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/416827/gold-bars-lost

Welcome to the King Community.

We are sorry for your problems, but in case of such problems you should try to get a solution by contacting our player support as such issues are not resolved in our Community.

Thank you.

red5957

I have lost mine more than once, last week and again today...makes me want to leave CC for good

red5957

https://community.king.com/en/candy-crush-saga/discussion/416827/gold-bars-lost

I'm going to guess they won't help because they don't really care

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/2770023#Comment_2770023

Welcome to the King Community.

Gold bars are usually not lost if you do not purchase something through them. However, if you feel they have been lost without your use, you should contact our Player Support.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Thanks!