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I have uninstalled and reinstalled (losing all my boosters in the process) and regained access but now it has gone again. What can I do?
I am very sorry to be back so late😥
I have discussed your issue with our team and we think that maybe there is a bug in your game and the problem can only be resolved by the player support team. However, you can contact our player support by following the link below.
Please remember to choose 'Bugs and Technical Issues' as the Topic and Subtropics 'I Have Connection Issues''
Thank you.
Can anyone help with this issue?
Saved game through Kingdom.
Yes installed via Amazon App Store
Version is 1.260.1.1
I am on level 4240 and never encountered a problem before
Thanks for you help
Welcome to the King Community 🥰
I'm very sorry because reinstalling the app didn't solve your game's connecting problem.However, I am expecting some more information from you and will get back to you when I get the information.
Facebook or The Kingdom, through which account did you saved the game ?
Did you install the app from the Amazon App Store?
What is your game App version?
Are you getting any error messages when logging into the game?
We look forward to your reply and have a nice day.
Playing on Kindle Fire. No updates available. When I fail a level I cannot connect to app store to use my gold bars to play on. Don't have a problem on candy crush soda so not an internet connection problem.
Hi what are you plaing on? What is gone? If its your phone do a restart. Never ever uninstall any of your games. Check for updates in Play store if you're using android.
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II have been playing this level since 3 days now and I have not been able to pass so I need assistance
I've been having trouble with trying to get to the next Ad, because every time I think the Ad is finished and I try to go to the next Ad, it takes me completely out of the game. So, then I lose my chance at the level, and the boosters that might have been able to help me. Any suggestions?
I lost almost 400 gold bars not knowing the reason. How may I know what was the reason or was there any system fault or something?
Estoy cansado que despues de ver un anuncio me eche del juego sin obtener la recompensa. Esto pasa demasiadas veces y me parece un fraude
On 28 of December I paid by paysafe 2.99 for a booster pack two times and neither received the booster nor got my money back. The same happened on 30 of December with a 3.99 booster once this time
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
