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I have uninstalled and reinstalled (losing all my boosters in the process) and regained access but now it has gone again. What can I do?
I am very sorry to be back so late😥
I have discussed your issue with our team and we think that maybe there is a bug in your game and the problem can only be resolved by the player support team. However, you can contact our player support by following the link below.
Please remember to choose 'Bugs and Technical Issues' as the Topic and Subtropics 'I Have Connection Issues''
Thank you.
Can anyone help with this issue?
Saved game through Kingdom.
Yes installed via Amazon App Store
Version is 1.260.1.1
I am on level 4240 and never encountered a problem before
Thanks for you help
Welcome to the King Community 🥰
I'm very sorry because reinstalling the app didn't solve your game's connecting problem.However, I am expecting some more information from you and will get back to you when I get the information.
Facebook or The Kingdom, through which account did you saved the game ?
Did you install the app from the Amazon App Store?
What is your game App version?
Are you getting any error messages when logging into the game?
We look forward to your reply and have a nice day.
Playing on Kindle Fire. No updates available. When I fail a level I cannot connect to app store to use my gold bars to play on. Don't have a problem on candy crush soda so not an internet connection problem.
Hi what are you plaing on? What is gone? If its your phone do a restart. Never ever uninstall any of your games. Check for updates in Play store if you're using android.
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Level 18695,Candy Crush. I have no boosters or gold bars and have been playing this level for 12 days and not got close to completing it. Your game has now become totally based on what the player is prepared to pay, this has taken any joy from a game I have been playing for many years. Play fair King
Kohls ads features are dead at the top. Cannot push ,receive reward x, as it doesn't acknowledge click. Been happening for months. lost hundreds of gold bars and plays plus specials….wrote to customer service they ignored emails. Can't be the only one kohls doesn't work on. Newer Samsung phone and also happened on my…
I need more lives
Why does I can not have extra move after watch ADs now ?
I had already reached beyond 16000 level.but now Iam not getting to that level.What should I do to regain to that level?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
