just gone on game and its gone back to beginning i was upto level 6500 ish really fed up took years

gordon1958

whats happened game gone back to start ,,,was on level 6500 ish not sure exactly but now back to start not happy grrr

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting . Please email Player Support so they can restore the levels manually on your account.

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

You can also email them from here:

https://soporto.king.com/contact

For more Info here

https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved