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🎶 Get Ready for the Candy Crush Music Season here 🎶
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
Gold bars not transferring with iPhone upgrade
Hi,
I just upgraded my iPhone today and transferred everything including my game apps.
My Candy Crush progress and all of my boosters moved over just fine, but my profile pic changed and my cache of gold bars didn’t transfer. I had 142!!
I did not purchase them but I worked very hard to earn them. I can still see them on my old phone. Can you please help me transfer them?
Answers
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Hi and Welcome to the King Community
Try with disconnecting and reconnecting your King or Facebook account in the game and the Gold Bars should reload in your game.
If the Gold Bars still do not show up, please email Player Support so they can check up what has happened. You can email them directly from the game by going to the Settings, Help Center, choose a FAQ and you can find the 'Contact us' in the bottom of the page
