Can't access store

Evelynm

I've been playing for a while and I can't seem yo be able yo access a store. I can't use the gold bars

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/417711/cant-access-store

Welcome to the King Community.🥰

The problem you mentioned may be due to various reasons so you need to try to solve it by following some troubleshooting steps.

There may be a problem with slow internet, internet drop or temporary reasons so check again if your problem is still there.

Check if your game app is fully connected to the server, because if the server is disconnected or there is a problem with the app error, you may encounter this type of problem.

You can also follow the troubleshooting steps below which may be helpful to solve this problem.

Check app update - Log out game - Restart device - Open game and Log in.

If you have the same problem after following the steps or if you get any error message, please let me know.

Thank you.