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Hi, I win the community race for level 6500 to level 6514, but I didn’t receive any gold for win that race but my streak still continue. My internet connection has connected too. This alrso happened back then. Please help me
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Hello Izzie @izzie_sweetgirl 🤗 Hearty Welcome to or sweet King Community!
I am sorry to hear that you did not receive your Gold Bar rewards after winning an Episode Race!! Please send a complaint to the King Player Support team through this link --> https://soporto.king.com/contact
** Please let me know if you need help filling out the form.
Once you send the complaint, you will receive an automated response as an acknowledgement. If a real agent did not reply back within 3 days, send a reply to the automated email you have received.
Sometimes, it takes a while to get results! Please don't get frustrated but, stay on it and keep writing to them once in 2 days until you receive the help👍️
If you need further assistance, reply back by simply typing in the blank box given below to my comment.
Hope everything goes well and you will receive your Gold Bars soon🍫🍫
