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Why are money's deducted from my bank account without authorization?
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You need to get in contact with the agency via which you pay, such as Apple or Google Play. They hold your bank account payment details and should have securities in place to not allow any unauthorised purchases. Should any unauthorised purchases have taken place this could be fraud or your account being hacked, so they ought to investigate and give you a refund.
Hi and welcome to the King Community
Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here