Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I just hit the jackpot for a second time this month and none of them showed up when I went to play. The first time I decided it wasn’t worth it. This time I’m just beyond frustrated with the game…again. Been having issues with it moving me back levels/episodes. I contacted support only to be told I can get my progress where it should be, but I will lose all boosters, stars, rankings, etc. I don’t want to forego those winnings so I’m playing them over again. Now this. This is VERY FRUSTRATING!!!
Hi and Welcome to the King Community
Thanks for the feedback. Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here: