Purchases

dottietompkins80

I’m not sure what I’m doing here but I just need to find out if anyone else has trouble with their purchases?

Almost every time I purchase something for Candy Crush Saga I get billed twice. I understand the grouping of the charges but I had not purchased anything for more than a week and had received all my receipts etc. I go to my bank account and Ive got a bill for a purchase yesterday.

ive tried to find a person I could tLk to from the community with no avail and just thought I’d inquire if anyone else has or have had the same problem and what they did about it.

Thank you for your time and happy gaming

Diamond_Lim

Hello there and Welcome to Sweet King Community! 👋😊

How about you try following these steps here (Purchase Issue/Problem) that I hope this helps. Click on Green Link! 👆😉

If it's still not worked after you try following these steps above, please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so I hope they can contact and help you soon. 😊

⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!

If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

Have a nice and safety day! ❤️😊

Diamond_Lim

Hello there and Welcome to Sweet King Community! 👋😊

How about you try following these steps here (Purchase Issue/Problem) that I hope this helps. Click on Green Link! 👆😉

If it's still not worked after you try following these steps above, please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so I hope they can contact and help you soon. 😊

⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!

If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

Have a nice and safety day! ❤️😊