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Why can't I use my 184 gold bars

phylchoc
phylchoc Posts: 19

Level 2
in Support

After months of no ads, I am happy that I have them back. I have 184 gold bars but I can't use them. It says Connecting to Ap store and nothing happens. Any help would be appreciated

Answers

  • kiara_wael
    kiara_wael Posts: 156,985
    https://community.king.com/en/candy-crush-saga/discussion/421185/why-cant-i-use-my-184-gold-bars

    Hi and welcome to the King Community

    Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Please Check app update - Log out game - Restart Device - Open game and Log in.

    If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

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