Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything thatβs not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
The game crashes and then a screen pops up saying that they are working on it. When will this be fixed?
Sign in or register to leave a comment and join the conversation.
Thank you for replying back @lam299π€
Few more questions please...
1) When did you start experiencing this issue;
2) On your laptop - are you playing on a browser OR the App version (Windows 10/11), downloaded through Microsoft store;
3) Can you check for the App version on your iPad, as well as on your laptop - if you are playing the App version;
4) Did you try any troubleshooting steps? If not, please check the --> tips in This Link <--
NOTE: Do not reinstall your game unless you do not have many saved boosters.
Please post back and let me know how it goes!
Talk to you soon and have a great rest of the dayπ«π«
I can play it on my iPad as the app. The problem is when I try to play it while logged into Facebook on both an iPad or laptop. It works for a few plays then a monster comes up saying you have experienced an error that we are working hard to fix. Please try again in a moment
Hello @lam299π€ Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue in your game!
Are you using a computer and playing the game on a browser -- Chrome, Edge, etc.,?
It crashes on any device that I am using Facebook.