Need Help Computer Died and All my Friends and Lives are GONE on new computer

Janet_Lauer

Can anyone help me....my computer died this morning and had to buy a new one and when I got on to play all my friends and all my lives that my friends had sent me are gone. Can I get them back somehow? Thanks

MSBGONE

I did not get a new computer and signed in just now and lost everything on Chrome. I am signed into Facebook so my level saved, but lost all 200 lives and all my friends..... I dont get it, trying to find out why! Good Luck!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/421462/need-help-computer-died-and-all-my-friends-and-lives-are-gone-on-new-computer

Hello Janet @Janet_Lauer🤗 Hearty Welcome to our sweet King Community!

I am sorry to say that it is not possible to receive those lives back!! The reason being only game Progress and Gold Bars are saved to the King servers, but not the boosters and Lives received from friends!!

If we change the devices, we could still play the game on our old devices and use up all the boosters and lives and move on to the new device. But, in your case, it is not possible and King cannot replace them🙃

Sorry for not providing any good news!!