Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @PascalMS88🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are having issue in your game!!
For all Purchase related issues, we will have to contact the King Customer Support team, as the query includes your personal details.
If you are playing on a mobile device or the App version on a Windows 10/11 computer, you can send your complaint directly from your game;
If you are playing though Facebook on a browser, please click on this link to send your complaint --> https://soporto.king.com/contact. Please make sure to choose the corrections options at "Topic" and "Subtopic" areas.
If you need further assistance or have more questions, please reply back by typing in the blank box given below to my comment.
Hope everything works out and you will receive your items soon 🍫🍫