I HAD $30.00 CHARGED THAT I DIDN'T AUTHORIZE. EVER HAPPEN TO ANYONE ELSE?

Lexusgirl64

SO I GO TO CHECK MY BALANCE IN MY CARD ONLY TO FIND THAT THIS GAME TOOK $30.00 OFF MY CARD. I'M ON A FIXED INCOME. WHEN EMAILING KING WHOEVER THEY SAID THEY DON'T TAKE MONEY OFF UNLESS IT AUTHORIZED. WELL I KNOW I DIDN'T AUTHORIZE IT AND NOBODY USES MG PHONE. IT'S RIDICULOUS TO GET RIPPED OFF LIKE THAT. I'M GET FRUSTRATED OVER THE WHOLE THING🙄😭😢😥

kiara_wael

Hi and Welcome to the King Community

For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/421703/i-had-30-00-charged-that-i-didnt-authorize-ever-happen-to-anyone-else

Hello @Lexusgirl64🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear about the issue in your game!

First of all, I would suggest you to contact your Credit card company and stop the payment. Then, contact the King Customer Support and send them a complaint about the charges you did not authorized!!

I have not heard about it! But, I have seen few complaints about double charge due to system glitch!! But, not to worry! King Player Support will take care of it. But, please contact your Credit Card company first and we will talk later about how to contact the King team.

To reply back, simply type in the blank box given below to my comment.

Hope to talk to you soon🍫🍫